This overview from the Australian Flexible Learning Framework is an excellent summary of key aspects of good online facilitation. It begins to explore the complexity of this function and demonstrates why this is a skilled and specialised role in effective elearning.

Just as the teacher manages discussions and learning activities in the traditional classroom, so it is online.

However, online teaching has some special challenges: students often have not met one another or the teacher, the nature of communication is limiting and void of visual cues, and there are challenges keeping tabs on individual students’ learning when they are studying remotely.

The role of the online teacher or facilitator is therefore both special and crucial for effective learning outcomes and enjoyable learning experiences.

Download: Effective online facilitation (.pdf)

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